My recent emails mentioning Elon Musk struck a nerve with some of you.  I ...

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What does the richest man in the world do on a Wednesday afternoon?  He ...

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The other day Elon Musk tweeted that he wants to improve service for Tesla ...

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There's nothing like the classic good versus evil story.  I used to love watching ...

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"Customer service" is now an oxymoron.  There, I said it first!  Recently, we had ...

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