I know I'm not supposed to confuse you with two different messages in one ...

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There's an interesting story about Shakespeare in the book Magic Words by Jonah Berger.  Shakespeare ...

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Do you ever wonder why some businesses struggle with customer service? One afternoon we ventured ...

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Ellen and I travel a lot.  We like to chat with the locals to ...

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You may have noticed I've had a bad case of writer's block.  I haven't ...

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Thank you to everyone who responded to my post yesterday.  I was expecting a ...

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